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Shipping Information

Please note that while we will process orders at our regular schedule, your order may experience a delay in shipping due to current circumstances beyond our control. We will do our best to get your order to you as quickly as possible!

We ship using USPS Priority or UPS Ground for domestic orders at a flat rate of $9.95 for standard shipping and $24.95 for express shipping.

Please allow 1-3 business days to process your order. Orders placed between Saturday and Sunday will be shipped the following Tuesday at the earliest.

Zainab Sumu Primitive Modern is not held responsible for any packages lost or damaged during transit.

Please contact us for international shipping or if you have any questions or concerns.

 

Returns & Exchanges

If you are not 100% satisfied with your purchase, please reach out to us!

We accept returns or exchanges within 30 days from the date of receipt for store credit. Returned merchandise must be in new condition, unworn, unaltered, free of damage by the customer, and in its original packaging.

To best assist you, please email christina@zainabsumu.com with your order number before sending any merchandise back to us. We will issue a credit in the form of an e-gift card when the returned merchandise has been received and inspected.

For exchanges, we will ship the replacement item(s) when the returned merchandise has been received and inspected. Zainab Sumu Primitive Modern reserves the right to deny refunds or charge a restocking fee for merchandise returned worn or damaged.

Once a return or exchange has been approved, please allow up to 7 days for your credit to be issued in the form of an e-gift card or for an exchange to be shipped.

Still have questions? Feel free to contact us!